FAQ’s
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All meals, hat, sunscreen, incursions, nappies, online portal access, learning portfolios
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Yes. Please ensure you have applied for a CRN and registered for CCS with Services Australia
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Yes. We will apply the Start Strong Fee Relief to eligible accounts who have completed and returned the appropriate consent forms.
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Yes. We will apply the Kindergarten Funding to eligible accounts who have completed and returned the appropriate consent forms.
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We use a play-based curriculum where we focus on developing, extending and enhancing children’s interests in a child led environment. We focus on the dispositions that set a child up for lifelong learning e.g. problem solving, perseverance, resilience, curiosity, social and emotional intelligence. We incorporate early literacy and numeracy and the dispositions into what the child is passionate about in a fun and engaging way. Our rooms offer all the literacy and numeracy tools for children to be successful in their learning as they head into school.
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Preschool / kindergarten classes are limited to a maximum of 10 - 22 children. Our nurseries cater for a maximum class size of 13 - 15 children, and toddler rooms 13 to 15 children
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All our staff except for a small percentage of trainees are qualified. Our Centres normally have 1 to 2 trainees working towards their qualification, in the staff mix.
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Our fresh meals are delivered to our Centres on a daily basis by a specialist caterer. Please see our nutrition page for more information.
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Yes, we cater for children with allergies in accordance with best practice food preparation practices.
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In consultation with the family / guardian and the medical professional(s), a medical management plan will be prepared and retained at the Centre. The includes authorisations to administer medication.
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It’s important to have a plan for when your child is sick, as you will be asked to keep them away from the centre until they are well again. You will need to call the centre to let them know your child will be absent and let us know if they have an infectious disease e.g. cold and/or cough, conjunctivitis, diarrhoea etc. The CCS system allows for 42 absences over the course of a financial year (ending 30 June). Any absent days are still paid for in full.
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It’s a good idea to supply 2/3 changes of clothes, sun hat/winter hat, a warm jacket and gumboots in winter. If your child has an allergy to regular sunblock please provide your preferred brand for your child. If your child requires formula, please supply this.
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It is important that both you and your child are feeling settled before they have their first full day at the centre. For this reason we like a minimum of 1 or 2 transition visits before your child starts. It’s ideal to spread this over a few visits. Please discuss this with our Centre Directors. Some children settle in immediately, and others take more time, but we make sure to give them the love and support they need to make the transition from home to Centre as smooth as possible.
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Our Centres are closed for Public Holidays and generally close for 5-8 days over the Christmas / New Year period.
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